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FAQ

  • Password Reset
  • Who do I contact for help on my payment, PO or enrollment?
  • Where can I find the Webinar Training?
  • Quick Start Guide - How to submit and invoice (PDF)
  • Quick Start Guide - Home Page (PDF)
  • Quick Start Guide - Reset Password (PDF)
  • How to Enroll (PDF)
  • FAQ (PDF)
  • How to use “Create Like” to quickly make an invoice?
  • Need help receiving a PO?
  • Submitted an incorrect Invoice?
  • Portal Enrollment (EXISTING Supplier/Vendor)
  • Portal Enrollment (NEW Supplier/Vendor)
  • How can I search for my documents? (POs, Invoices, or Payments)
  • How do I create and submit an invoice? (PO and Non-PO)
  • How can I verify that an invoice was successfully submitted?
  • How do I locate and edit a draft invoice?
  • How can I submit a Credit Memo?
  • How to view inbox messages?
  • How do I create and reply to a ‘Dialog Message’?
  • How to change my ‘User Settings’
  • How to add new users to your account? (Administrator role only)
  • How do I change a user’s status to either Inactive or Active? (Administrator role only)
  • How can I edit another user's profile? (Administrator role only)
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